FAQ

Help & FAQ

Q: What types of eyewear does Arsh Optical offer?

A:  Arsh Optical offers a wide range of eyewear, including eyeglass frames and sunglasses. We are a global distributor of eye frames, providing stylish and affordable options for retailers.

Q: Can I order both prescription and non-prescription eyewear from Arsh Optical ?

A: Yes, you can order both prescription and non-prescription eyewear from Arsh Optical . We offer a variety of options to cater to different customer needs.

Q: Does Arsh Optical offer branded eyewear or generic styles?

A: Arsh Optical  offers a mix of branded and generic eyewear styles. Our collection includes a diverse range of fashionable options to suit various preferences.

Q: Are the eyeglass frames from Arsh Optical available in different sizes?

A: Yes, our eyeglass frames come in various sizes to ensure a comfortable fit for different face shapes and sizes.

Q: Can I customize eyeglass frames with my own branding or logo?

A: Yes, Arsh Optical  provides customization options for eyeglass frames. You can inquire about adding your branding or logo for a personalized touch.

Q: How does the ordering process work for bulk eyewear purchases?

A: To place a bulk order with Arsh Optical  , simply contact our sales team, and they will guide you through the process, including pricing, quantities, and shipping options.

Q: Does Arsh Optical offer special pricing for wholesale orders?

A: Yes, we offer competitive pricing for wholesale orders. The more you order, the better the pricing options become.

Q: What materials are used in the eyeglass frames offered by Arsh Optical ?

A: Our eyeglass frames are crafted from a variety of materials, including acetate, metal, and plastic. Each material offers different styles and durability.

Q: Does Arsh Optical offer a warranty on its eyewear products?

A: Yes, we offer a warranty on our eyewear products. Please check our warranty policy for specific details and terms.

Q: Can I return or exchange eyewear products if they don't meet my expectations?

A: Arsh Optical   has a return and exchange policy in place. If you are not satisfied with your purchase, please review our policy for information on returns and exchanges.

Q: How long does it take to receive my wholesale eyewear order from Arsh Optical ?

A: The delivery time for your wholesale eyewear order depends on various factors, including your location and the shipping method chosen. Our sales team can provide estimated delivery times when you place your order.

Q: Does Arsh Optical ship internationally?

A: Yes, Arsh Optical r ships internationally. We serve customers worldwide and can arrange international shipping for your orders.

Q: Can I track my order once it's shipped?

A: Yes, we provide order tracking services. You will receive tracking information once your order is shipped so you can monitor its progress.

Q: What payment methods does Arsh Optical accept for wholesale orders?

A: Arsh Optical  accepts various payment methods for wholesale orders, including credit cards, bank transfers, and other secure payment options. Our sales team can provide details on payment options.

Q: Are there minimum order quantities for wholesale purchases at Arsh Optical?

A: Yes, there may be minimum order quantities for certain products or promotions. Please contact our sales team for specific details regarding minimum order requirements.

 Q: Does Arsh Optical offer any marketing support or promotional materials for retailers?

A: Yes, we provide marketing support and promotional materials for our retail partners. Contact us for information on available marketing resources.

Q: Can I request samples of eyewear products before placing a bulk order?

A: Yes, we offer sample requests for some of our eyewear products. Please inquire with our sales team about sample availability and policies.

Q: Does Arsh Optical have a loyalty program for repeat customers?

A: Yes, we have a loyalty program that rewards repeat customers with special discounts and benefits. Contact our sales team for details on how to join.

Q: How can I stay updated on the latest eyewear trends and products from Arsh Optical?

A: To stay updated on the latest eyewear trends and products, subscribe to our newsletter or follow us on our social media channels. We regularly share updates and fashion insights.

What are the most popular eyewear styles at Arsh Optical ?

• The most popular eyewear styles at Arsh Optical vary depending on the season and trends. However, some of the most popular styles include:

  • Cat-eye frames
  • Round frames
  • Wayfarer frames
  • Aviator frames
  • Square frames
  • Rimless frames

• What are the best materials for eyeglass frames?

  The best materials for eyeglass frames depend on your individual needs and preferences. Some of the most popular materials include:

  • Acetate: A lightweight and durable material that is available in a variety of colors and finishes.
  • Metal: A strong and stylish material that can be customized to fit your face shape.
  • Plastic: A lightweight and affordable material that is available in a variety of colors and styles.

• What are the benefits of buying eyewear from Arsh Optical ?

  There are many benefits to buying eyewear from Arsh Optical , including:

  • Competitive pricing
  • Wide selection of styles
  • High-quality products
  • Convenient ordering process
  • Excellent customer service

• How can I contact Arsh Optical ?

  You can contact Arsh Optical by phone, email, or live chat. The contact information is available on the Arsh Optical website.

Q: What is the return and exchange policy for Arsh Optical ?

A: Arsh Optical has a 7-day return and exchange policy for all products. To return or exchange a product, you must contact our sales team within 7 days of receiving your order. The product must be in its original condition and packaging. You will be responsible for the shipping costs for the return or exchange.

Here are the specific conditions for returns and exchanges:

• The product must be in its original condition and packaging.
• The product must be unused and undamaged.
• The product must have all tags and labels attached.
• The product must be returned within 7 days of receiving your order.

If you return a product, you will receive a full refund. If you exchange a product, you will receive a new product of equal or greater value.

Here are some exceptions to the return and exchange policy:

• Products that are custom-made or personalized cannot be returned or exchanged.
• Products that are clearance or sale items cannot be returned or exchanged.
• Products that are damaged due to misuse or negligence cannot be returned or exchanged.

If you have any questions about the return and exchange policy, please contact our sales team.

I hope this helps!